Last Updated: August 12, 2025
At Susfarm Sdn Bhd (Company Registration No. 202301035171 (1529094-U)), we are committed to protecting your privacy and personal data. This policy outlines how we collect, use, and manage your information in compliance with the Personal Data Protection Act (PDPA) of Malaysia.
Information We Collect
When you interact with our website, we may collect information you voluntarily provide to us, such as:
- Contact Information: Your name, company name, email address, and phone number when you fill out a contact form or inquiry.
- Booking Details: Information related to your farm tour or workshop bookings.
- Website Usage Data: We may use cookies and similar technologies to collect information about how you use our website, such as your IP address, browser type, and pages visited.
How We Use Your Information
We collect and use your personal data for the following purposes:
- To respond to your inquiries and provide information about our products and services.
- To manage and confirm your bookings for farm tours and workshops.
- To improve our website and enhance your user experience.
- To send you marketing and promotional updates with your explicit consent.
Disclosure of Your Data
We will not sell, rent, or trade your personal data to any third party. Your information may only be shared with:
- Third-party service providers who help us operate our business (e.g., website hosting, booking platforms). These parties are bound by strict confidentiality agreements.
- Legal and regulatory authorities when required by law.
Data Security
We take reasonable technical and administrative measures to protect your personal data from unauthorized access, disclosure, or misuse. Our security measures include data encryption, firewalls, and regular security audits.
Your Rights
Under the PDPA, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request to correct any inaccurate or incomplete data.
- Withdraw Consent: At any time, you can withdraw your consent for us to use your data for marketing or other purposes.
To exercise any of these rights, please contact us using the details provided below.
Cookies
We use cookies to improve our website’s functionality and to understand how you interact with our content. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We encourage you to review this page periodically for any updates. Significant changes will be communicated on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
- Phone: +6017-777 7955
- Email: enquiry@mysusfarm.com
- Business Address: No. 7, Jalan Pelepas 4/4, Taman Perindustrian Tanjung Pelepas, 81550 Gelang Patah, Johor, Malaysia